Contact

We’re always here to help you.

Whether you have a question about your order, need product assistance, or simply want to get in touch, the NeatHome Supplies support team is ready to assist.

📩 Email Support

For all inquiries, reach us at:

📧 support@neathomesupplies.com

We aim to respond within 24 hours (excluding weekends & holidays).

📦 Order & Shipping Questions

If you’re contacting us about an existing order, please include:

• Your full name

• Order number

• Email used at checkout

This helps us locate your order quickly.

💬 Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

🌍 Address (For Customer Communication Only)

NeatHome Supplies

Nairobi, Kenya

🛠 Need More Help?

We’re happy to assist with:

• Tracking your order

• Refunds & returns

• Product questions

• General store inquiries

• Account and checkout issues

Don’t hesitate to contact us — your satisfaction is our priority.